Privacy Policy

Confidentiality Agreement was developed in accordance with the requirements of the Law of Ukraine “On Protection of Personal Data” and other statutory acts of Ukrainian legislation governing legal relations connected with the collection, processing, storage of personal data, as well as the right of citizens not to interfere with privacy and the right to self-expression.

Internet-shop TM “ZENTSU”, taking care of development of relationships with clients, realizing the importance of providing preservation of your personal data, with the aim of resolving possible contradictions and misunderstandings prepared this Agreement about confidentiality (confidentiality policy), hereinafter referred to as “Privacy Policy”, and conditions of use of Internet-shop website https://zentsu.com.ua, hereinafter referred to as “Site”. Please read this page carefully, because the information posted on it is important to you as a Site User.

1. Definition of terms

1.1 The following terms are used in this Privacy Policy:

1.1.1. “Administration of the site of the Internet store (hereinafter – the Administration of the site)” – authorized employees for site management acting on behalf of “ZENTSU” TM online store, organizing the processing of personal data, as well as determining the purpose of processing of personal data, the composition of personal data to be processed, action or operation performed with personal data.

1.1.2 Personal data – any information relating directly or indirectly to a particular or identifiable individual (personal data subject).

1.1.3. “Processing of personal data” – any action (operation) or set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), anonymization, blocking, removal, destruction of personal data.

1.1.4 “Confidentiality of personal data” – mandatory for the Administrator or other persons who have access to personal data to prevent their distribution without the consent of the subject of personal data or availability of other legal grounds.

1.1.5. “User of “ZENTSU” online store” – a person who has access to the Site via the Internet and uses the Site of the online store.

1.1.6. “Cookies” – is a small piece of data, sent by a web-server and stored on the user’s computer, which the Web-client or Web-browser sends each time the Web-server in HTTP-request when trying to open a page of the site.

1.1.7. “IP address” – the unique network address of a node in a computer network based on the IP protocol.

2. Subject of the privacy policy

2.1 By using the site or purchasing goods offered on the site, as well as by answering the necessary questions in the questionnaire when registering or making a purchase, the user confirms that he gives consent to the online store of TM “ZENTSU” and its authorized persons to the processing of personal data, as well as that he is an adult person.

2.2 User gives his consent to the Administration of the site to the processing of the information, including collection, systematization, accumulation, storage, clarification (update, correction), use, distribution, depersonalization, blocking, destruction of personal data, specified in the questionnaire, with the aim of measures aimed at establishing a database of participants, statistical reporting, market research, as well as the implementation of interaction with the user, including via telecommunications, including sending SMS-messages, as well as the provision of information by the User.

2.3. The User agrees that the Administration of the site has the right to interact with the User by making direct contact through various means of communication, including, but not limited to: mailing, e-mail, the Internet, etc

2.4 Personal data permitted to be processed under this Privacy Policy includes, but is not limited to, the following information:

2.4.1. User’s full name;

2.4.2. contact phone number of the User;

2.4.3. e-mail address (e-mail);

2.4.4. Goods delivery address;

2.4.5. User’s place of residence.

3. Purpose of collecting and processing personal data

3.1. the personal information of the User of the Online store of ZENTSU TM shall be used for the following purposes:

3.1.1. to identify the User registered on the website of the online store, to place an order and (or) to enter into a remote purchase and sale agreement with the online store of TM “ZENTSU”.

3.1.2. providing the User with effective customer support;

3.1.3. providing the User with personalized Services;

3.1.4. communication with the User, including sending messages, requests and information regarding the use of Services, provision of services, as well as handling requests and applications from the User;

3.1.5. improve the quality and usability of the Services, develop new Services;

3.1.6. providing information about the goods and services sold by “ZENTSU” TM, about promotions conducted by “ZENTSU” TM, answers to inquiries and fulfillment by “ZENTSU” TM of its obligations to the consumers of goods (services);

3.1.7. conducting statistical and other studies based on impersonal data.

4. Categories of collected data

4.1.Categories The Personal Data collected by the site (by itself or through third parties) include: Cookies and Network Usage Data.


4.2 Personal data may be provided by the User himself or may be automatically collected by the site when using the site.


Unless otherwise specified, https://zentsu.com.ua uses cookies (or other tracking tools) to identify Users and remember the global settings they have set, solely for the purpose of providing the service required by the User.


4.3 Users are responsible for the personal data of third parties that they receive, publish or provide to others using the site, and confirm that they have the consent of the third party to provide data to the owner.

5. Methods and terms of personal data processing

5.1 Processing of personal data of the User is carried out without limitation of time by any lawful means, including in information systems of personal data with or without the use of automation tools.

5.2 The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular to courier services, postal organizations, telecommunication operators, solely for the purpose of execution of the User’s order, executed on the Site of TM “ZENTSU” Internet store, including product delivery.

6. User rights

6.1 Users have the right to know at any time whether their personal data has been stored and may contact the Site Administration to inquire about their content and origin, verify their accuracy, or request their addition, cancellation, update or correction or conversion into a format that ensures anonymity, or block any data stored in violation of the law, as well as oppose their processing on all legitimate grounds without exception. Relevant requests should be sent to the site administration at the address indicated in the contact information on the site.

7. Cookie policy

7.1 The Site collects information about your visits to our Web sites in order to gather statistics about visits and the effectiveness of their use, to form a personalized approach and adapt to the interests of each user. We do this through various technologies, one of which is cookies. This is data that a website may send to your browser, and it will be stored on your computer in order to further identify it by the website.

7.2 Cookies are used to evaluate the effectiveness of websites (for example, to measure the number of visitors and how long they stay on the site), to identify the most interesting and visited topics and pages, and to provide ease of navigation and use of the site, without collecting any personal information. Cookies can also be used to form a personalized approach based on the user’s existing experience with the site and its benefits. As time passes, this information helps to improve the experience.

8. Security of personal data

8.1. “ZENTSU” online store takes necessary organizational and technical measures to protect personal information of the User from unauthorized or accidental access, destruction, perversion, blocking, copying, distribution, as well as from other unlawful actions of third parties.

8.2 This Privacy Policy applies only to the website of ZENTSU TM online store. If through the links posted on the site of the latter, the User will go to the resources of third parties, the online store is not responsible for its actions.

8.3 Personal data of the user can be used for legal purposes in court or at the stages leading to a possible recourse to a court because the site or services were used improperly.

The user is aware of the fact that the administration of the site may be forced to provide personal data at the request of public authorities.

9. Additional information about the user's personal data

9.1 In addition to the information contained in this Privacy Policy, the site may provide additional and contextual information to the User upon request, relating to specific services and services or the collection and processing of personal data.


9.2 In order to ensure the operation of the site and its technical maintenance, the site and any third-party services may maintain files that record the site’s interaction with Users (system logs), or use other Personal Data (in particular, the IP address) for this purpose.

10. Additional conditions

10.1 The Website Administration has the right to make changes to this Privacy Policy without the consent of the User.

10.2 The new Privacy Policy comes into effect from the moment it is posted on the Website of the online store, unless otherwise provided by the new version of the Privacy Policy.

10.3 In case of disagreement with any changes made to the Rules, the User shall stop using the Website, and also demand that the administration of the data website delete its Personal Data.